Duro Hospitality and its affiliated entities, including all owned and operated restaurant concepts (collectively, “Company,” “we,” “us,” or “our”), are committed to protecting your privacy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you:
We use your information to:
When you visit our website, we or third-parties we work with (like advertising networks, analytics providers, and social media platforms and networks), may collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies (collectively, “Tracking Technologies”). These Tracking Technologies only collect your Personal Information when you consent by clicking your preference on the Privacy Banner that is displayed on our website.
The Website Tracking Technologies we use include:
Additional information about the specific cookies in each category may be found in our Privacy Consent banner. Once you select a preference on the banner, you can view the information or modify your cookie preferences and opt-out of the collection, sale, or sharing of this information by clicking the icon displayed in the bottom left-hand corner of our website.
If you opt in, we may send emails regarding:
You may unsubscribe at any time via the link in our emails.
If you provide your phone number and consent to receive SMS messages:
You may opt out at any time by replying STOP.
We will not send SMS marketing without appropriate consent.
We do not sell your personal information for monetary value. However, some jurisdictions consider the sharing or disclosing of Personal Information collected by Website Tracking Technologies with third-parties like Meta or Google to be a “sale” of Personal Information. To the extent this information is considered a sale, we share some of the Technical Information gathered when you browse our website with third-parties who process it to deliver content or advertisements that are more relevant to your interests, but only if you consent to the use of the applicable cookies. For additional information, please refer to Section 4 (Information We Collect from Website Visitors).
We retain personal information only as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention is required or permitted by law. We will also keep your Personal information for as long as is necessary to:
Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children. If we learn that we have collected Personal Information from someone under the age of 13 that was not provided with the supervision and consent of the minor’s parents or legal guardian, we will promptly delete that Personal Information. If you believe we have impermissibly collected Personal Information from someone under the age of 13, please contact us immediately.
We do not offer our services in the EEA, the UK, or Switzerland. However, in the event that we collect Personal Information of a resident of these jurisdictions, we process that Personal Information on the following legal bases: consent; as necessary to perform our agreement to provide services or other applicable agreements; as necessary for compliance with a legal obligation to which we are subject; or as necessary for our legitimate interests.
Residents of the EEA, UK, or Switzerland may have the following rights.
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.
| Your Right | The Right Explained |
|---|---|
| Right to Access | The right to be provided with a copy of your Personal Information (the right of access) |
| Right to Rectification | The right to require us to correct any mistakes in your Personal Information |
| Right to be Forgotten | The right to require us to delete your Personal Information—in certain situations |
| Right to Restriction of Processing | The right to require us to restrict processing of your Personal Information—in certain circumstances, e.g. if you contest the accuracy of the data |
| Right to Data Portability | The right to receive the Personal Information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
| Right to Object | The right to object:
|
| Right Not to be Subject to Automated Individual Decision-Making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
| Right to Lodge a Complaint | Users that reside in the EEA, the UK, or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en |
| Right to Independent Dispute Resolution Body Designated to Address Complaints and Provide Appropriate Recourse Free of Charge to You | We commit to resolve complaints about privacy and its collection or use of your Personal Information. European Union or Swiss individuals with inquiries or complaints regarding this Policy should first contact Us at info@durohospitality.com. If we are acting as the Processor pursuant to instructions from a Controller, it may refer you to the applicable Controller to exercise your rights with respect to the data we are processing on its behalf. Furthermore, we have committed to refer unresolved privacy complaints under the Privacy Shield Principles to JAMS (Judicial Arbitration & Mediation Services), an independent alternative dispute resolution provider located in the United States and recognized for this purpose by the U.S. Department of Commerce. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit JAMS at: https://www.jamsadr.com/eu-us-data-privacy-framework for more information and to file a complaint. |
United State privacy law provide residents with certain rights that may be applicable to you:
| Disclosure of Personal Information We Collect About You | You have the right to know:
Please note that we are not required to:
|
| Personal Information Sold or Used for a Business Purpose | In connection with any Personal Information we may sell or disclose to a third party for a business purpose, you have the right to know:
|
| Right to Opt-out | You have the right to opt-out of the sale of your Personal Information to third parties or Service Providers, the use for targeted advertising, and profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you. |
| Right to Access | The right to be provided with a copy of your Personal Information (the right of access) |
| Right to Limit the Use and Disclosure of Sensitive Personal Information. | The right to limit the use and disclosure of any Sensitive Personal Information about you. |
| Right to Rectification or Correct Personal Information | The right to require us to correct any mistakes in your Personal Information |
| Right to be Forgotten or Deleted | The right to require us to delete your Personal Information We may deny the request if the information is necessary to:
|
| Right to Restriction of Processing | The right to require us to restrict processing of your Personal Information—in certain circumstances, e.g. if you contest the accuracy of the data |
| Right to Data Portability | The right to receive the Personal Information you provided to us in a portable and readily usable format. If the Personal Information is in a platform, you may have the right to receive the information in a format that allows the transfer to another platform. |
| Right to Object | The right to object:
|
| Right Not to Be Subject to Automated Individual Decision-Making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
| Right Not to Be Discriminated Against | You have the right to not be discriminated against by us because you exercised any of your rights. This means we cannot, among other things:
Please note that we may charge a different price or rate or provide a different level or quality of goods and services to you, if that difference is reasonably related to the value provided to our business by your Personal Information. |
| Right to Appeal the Denial of an Enforcement of Your Right by Us | You have the right to appeal the denial or failure to enforce any request of your rights listed above by us. You can appeal any data privacy decision or indecision we make concerning your Personal Information by emailing us and including the word “Appeal” in the subject line of the email with information sufficient to allow us to identify the original request. |
Not all of the rights listed above may apply to you depending on your state of residence and other factors, including restrictions on the number of times per year you can make certain kinds of requests. We reserve the right to evaluate your request to determine our responsibilities for complying with the request.
If you choose to contact us directly, you will need to provide us with:
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any Personal Information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.
Duro Hospitality
1622 Market Center Blvd
Dallas, Texas 75207
info@durohospitality.com
